What are my rights if I disagree with how satmatka uses my data?

You have the right to object to, restrict, or request correction of how we process your data. Write to privacy@satmatka.com with your concern and we respond in writing with the action taken or the legal reason we are unable to comply.

Reference

How satmatka Handles Your Personal Data

Q: How can I request a copy of the data you hold on me?

Send a request to privacy@satmatka.com from your registered email address. We verify your identity, then deliver a complete data export within 30 days. The file includes your profile, payment records, and a summary of your account activity.

At satmatka, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm, or PhonePe, and keep…

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What This Policy Covers and Where It Applies

satmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to every interaction you have with satmatka — account registration, deposits and withdrawals through UPI, Paytm, or PhonePe, gameplay sessions, and any communication with our support team. Access to our platform depends on local law and is available where local law permits.

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The data practices described here govern accounts opened under Indian jurisdiction. We process personal data only for the purposes stated at the point of collection and do not sell, rent, or share your information with third-party marketers. Where data is shared with payment processors or identity
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verification partners, those parties are contractually bound to the same standards we hold ourselves to. If the law changes in a way that affects your data rights, we update this document and notify you through your registered contact details.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete the data we hold on your account, our privacy team is reachable through the channels below.

Email Privacy Team Send a written request to our dedicated privacy address at [email protected]. Include your registered account email so we can locate your data record without delay and act on your request accurately.

Live Chat Support Our in-platform live chat connects you to a support agent who can log a data request on your behalf. Chat is available around the clock, so you can raise privacy questions at any time that suits you.

Account Settings Panel Your account settings include a privacy section where you can download a copy of your data, update your contact preferences, or submit a deletion request directly without needing to contact us separately.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Your Rights

Protecting your account data is built into how we run the platform, not added as an afterthought.

Data We Collect

We collect the name, email, phone number, and payment details you provide at registration. When you deposit via UPI or Paytm, we record the transaction reference but never store your full bank credentials on our servers.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can manage cookie preferences from the settings panel inside your account at any time.

Account Security

Your password is stored as a salted hash — we cannot read it, only verify it. Two-factor authentication is available and we recommend enabling it. Suspicious login attempts from unrecognised devices trigger an automatic alert to your registered mobile number.

Data Retention

We keep your account data for as long as your account is active and for a period required by applicable Indian financial regulations after closure. Data that no longer serves a legal or operational purpose is deleted from our systems on a rolling schedule.

Your Right to Access

You can request a full export of the personal data we hold on you at any time. We package and deliver that file within 30 days of a verified request. The export includes your profile data, transaction history, and session log summaries.

Who to Contact for Changes

For corrections, deletions, or objections to how we process your data, write to [email protected] with your account email in the subject line. Our privacy team handles every request individually and confirms each action taken in writing.

Your Privacy Policy Questions

Below are the questions we hear most often about how satmatka manages personal data. If your question is not covered here, our privacy team is reachable through email or live chat at any time.

We collect your name, date of birth, email address, mobile number, and the payment details you use when depositing via UPI, Paytm, or PhonePe. We also log your IP address and device type for security and fraud prevention purposes.

We share data only with payment processors who handle your UPI or PhonePe transactions and with identity verification partners when required by law. All such partners are bound by data-processing agreements that match our own privacy standards.

Send a request to [email protected] from your registered email address. We verify your identity, then deliver a complete data export within 30 days. The file includes your profile, payment records, and a summary of your account activity.

Yes. Submit a deletion request through your account settings or email [email protected]. We will delete your personal data except where retention is required by Indian financial regulations, in which case we inform you of the specific legal basis.

Payment data transmitted through UPI, Paytm, or PhonePe passes over encrypted connections. We record transaction references for reconciliation but do not store full bank account numbers or card details on our servers at any point.

After account closure, we retain records for the period required by applicable Indian financial and anti-money-laundering regulations. Once that retention window closes, your data is deleted from active storage and removed from our backup cycles.

You have the right to object to, restrict, or request correction of how we process your data. Write to [email protected] with your concern and we respond in writing with the action taken or the legal reason we are unable to comply.

How satmatka Handles Your Personal Data

Reach Us About Your Data

Data Handling, Cookies, Security and Your Rights

Data We Collect

Cookie Use

Account Security

Data Retention

Your Right to Access

Who to Contact for Changes

Your Privacy Policy Questions

01 What personal data does satmatka collect when I open an account?

02 Does satmatka share my data with third parties?

03 How can I request a copy of the data you hold on me?

04 Can I ask satmatka to delete my account data?

05 How does satmatka protect my payment information?

06 How long does satmatka keep my data after I close my account?

07 What are my rights if I disagree with how satmatka uses my data?

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